Cost Management for Service Industries

Practice Area: WG&L FRM Brand: WG&L Financial Reporting & Management,Checkpoint

Cost Management for Service Industries
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Cost Management for Service Industries is a hands-on guide to investigating, understanding, creating, implementing, and updating cost management techniques and practices in the service industries. It builds off the success of WG&L's very popular Handbook of Cost Management, which focuses on manufacturing industries.

Details

Table of Contents

Authors

You will find sample illustrations, cases, and guidelines to help readers implement cost management improvements in their organizations.
Typical content of specific industries include:

Profile of industry
Cost management issues
Operations descriptions
Processes
Functions
Activity dictionary
Activity map
Bills of activities
Benchmarks
Performance measures
Implementation issues
Examples and cases (especially typical reports)
Checklists
Definitions

This book provides insight to emerging cost management practices and opportunities, as they are relevant in the modern environment for service industries. Specific and in-depth coverage of the following service industries are included:

Health Care
Transportation
Telecommunications
Banking
Insurance
Mutual Funds
Government
Utilities
Call Centers

Future updates will include:

Education
Entertainment
Accommodation and Food
Merchandising Trade
Publishing
Software

Special emphasis will be placed on strategic cost management developments and continuous cost improvement initiatives of a positive nature rather than a critical review of tradition.

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